1. Introduction & Overview

KDBD is one of Bangladesh's most trusted online gaming platforms. We believe that no digital service can be truly credible without a secure and transparent privacy policy — which is why it sits at the very core of what we do.

This Privacy Policy clearly sets out what information we collect from you, how it is used, how long it is retained, and what rights you have over your data. KDBD's Privacy Policy has been written in plain, straightforward language with our Bangladeshi users in mind.

Our Privacy Policy applies to the KDBD website, mobile application, and all of our digital services. You Sports Betting, Casino, Live Casino, Bingo or VIP Regardless of which service you use, this Privacy Policy applies across the board.

KDBD's commitment: Your personal information will never be sold to third parties. Your privacy is our highest priority.

2. What kind of We Collect Data

Under KDBD's Privacy Policy, we collect two types of information — data you provide directly, and data collected automatically. In every case, only the information that is strictly necessary is collected.

Directly Provided Information:

  • Registration Details: Full name, date of birth, email address, mobile number, and home address.
  • Identity Verification: National ID number or passport number (as part of the KYC process).
  • Financial information: Mobile banking number (bKash/Nagad/Rocket) and transaction history.
  • Contact Information: Records of conversations with the support team.

Automatically Collected Information:

  • Device Information: IP address, browser type, operating system, device ID.
  • Usage Data: Pages visited and time spent, games played, and betting history.
  • Location Data: Approximate location based on IP address.
  • Cookies & Tracking: To enhance your website browsing experience.
Type of Data Reason for Collection Mandatory?
Full Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number Account Security & Transactions Yes
Email address Contact & Notifications Yes
NID/Passport KYC Verification On withdrawals
Device & IP Security Monitoring Automatic
Gaming History Responsible Gaming Assurance Automatic

3. Use of Your Data Purpose

KDBD's Privacy Policy is clear — your information is used only for specified purposes. We never use your data for anything beyond what is necessary.

  • Account management: For your registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To assist with troubleshooting and customer support.
  • Security Assurance: To prevent fraud, money laundering, and misuse.
  • Responsible Gaming: Detecting excessive gaming patterns and providing appropriate assistance.
  • Bonuses & Promotions: To send you relevant offers and promotions.
  • Legal obligations: To meet government directives and regulatory requirements.
  • Platform Development: To enhance your gaming experience.

Please Note: KDBD never sells your information to advertising companies or any other commercial entity. Your data is used solely to improve the services we provide to you.

4. Information Storage & Security

Under KDBD's Privacy Policy, your information is stored on secure servers. We employ industry-standard security technologies to protect your data from unauthorized access.

We retain your information for as long as your account remains active. Even after account closure, certain data may need to be kept for a defined period due to legal obligations — after which it will be permanently deleted.

Security Measures:

  • SSL/TLS 256-bit encryption technology.
  • Two-Factor Authentication (2FA).
  • Regular security audits and penetration testing.
  • Firewall and intrusion detection systems.
  • Automated suspicious activity detection.

5. With Third Parties Data Sharing

The most important aspect of KDBD's Privacy Policy is this — we never sell your data. However, limited information may be shared in certain specific circumstances:

  • Payment Processor: Necessary details are shared to process transactions via bKash, Nagad, or Rocket.
  • Law enforcement agencies: We may be required to provide information in response to a court order or government directive.
  • Technology Partner: Technology service providers essential to platform operations — all bound by confidentiality agreements.
  • Game Provider: Live Casino or slots game providers may receive limited data.

Important: All third parties with whom information is shared are contractually bound by KDBD's privacy agreement and may not use your data for any other purpose.

6. Cookies Policy

KDBD uses cookies on its website to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.

Types of Cookies:

  • Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To collect site usage statistics — fully anonymized.
  • Performance Cookies: To improve page loading speed and overall performance.

You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

7. Your Rights

Under KDBD's Privacy Policy, you hold several important rights over your personal information. We respect these rights and are committed to helping you exercise them.

1
Right to Access Your Data

You can find out at any time what information KDBD holds about you.

2
Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

3
Right to Erasure

Under certain circumstances, you may request the permanent deletion of your data.

4
Right to Restrict Processing

In certain cases, you may request that the use of your data be restricted.

5
Right to Data Portability

You can obtain your information in a standard format and use it elsewhere.

6
Right to object

You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

8. Minors' Data Protection

KDBD is strictly not intended for users under the age of 18. In line with our Privacy Policy, we never knowingly collect or store personal information from minors.

We verify age at the point of registration. If any account holder is found to be under 18, their account is immediately closed and all collected data is deleted. To learn more about Responsible Gaming, please visit our Responsible Play View the page.

Warning: If you suspect that a minor is using KDBD, please notify our support team immediately. We will take prompt action.

9. Technical Security Measures

As part of KDBD's Privacy Policy, we employ advanced technology to safeguard your information. Our team of security specialists monitors your data 24 hours a day, 7 days a week.

  • Data Encryption: All data is stored and transmitted in encrypted form.
  • Regular Backups: Regular backups are taken to prevent data loss.
  • Access control: Only authorized staff members can access your information.
  • Suspicious Activity Detection: Detecting unusual login attempts or transactions and triggering immediate alerts.
  • Data Center Security: Servers secured at both physical and digital levels.

If you have any concerns about the security of your account, contact our support team right away and change your password immediately.

10. Privacy Policy's Changes & Updates

KDBD reserves the right to update this Privacy Policy as needed. Changes may arise due to new security technologies, legal requirements, or expansion of our services.

For any significant changes, KDBD will notify you in advance via email or SMS. Continued use of the platform after the updated policy is published on this page will be considered your acceptance of the new terms. We recommend checking this page regularly.

11. Contact & Complaints

If you have any questions, comments, or complaints about KDBD's Privacy Policy, you're welcome to reach out to our dedicated privacy team. We take every concern seriously and strive to resolve issues promptly.

Contact Us: For any privacy-related questions, please email us — [email protected] — Our team is available 24/7 and ready to help. Responses are typically provided within 24 hours.

If your complaint remains unresolved, you may also lodge a complaint with the relevant data protection authority under applicable law. KDBD is always committed to transparency and accountability.